{"id":23758,"date":"2024-04-29T15:11:03","date_gmt":"2024-04-29T19:11:03","guid":{"rendered":"https:\/\/dev.positiveexperience.org\/?p=23758"},"modified":"2025-12-18T10:35:29","modified_gmt":"2025-12-18T15:35:29","slug":"using-family-and-community-feedback-to-increase-access-to-pces","status":"publish","type":"post","link":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/","title":{"rendered":"Increasing positive childhood experiences from family and community feedback"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row remove_bottom_col_margin=&#8221;true&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2>Building trust between organizations, families, and communities<\/h2>\n<p>As we work to implement <a href=\"https:\/\/positiveexperience.org\/blog\/why-pces-are-important-for-all-children-and-families\/\">positive childhood experiences<\/a> (PCEs) and the HOPE framework in organizations, we encourage them to look at existing policies and practices that can create barriers. These barriers can lead to organizations not having spaces for meaningful family engagement or time or resources to build a relationship with the community we serve.<\/p>\n<p>Relationships built around trust are a key part of serving children and families. Without strong relationships established, they may leave feeling unwelcomed or that their needs were not met, and they may not return for another visit. Organizations can build trust with families and communities by creating spaces for feedback as we work to update or create new policies and practices that directly affect them. This collaboration between organizations and family and community members is one of the ways the HOPE framework works to open access to PCEs.[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[vc_column_text css=&#8221;&#8221;]\n<h2>How HOPE-Informed organizations can create meaningful change<\/h2>\n<p>Organizations participating in the <a href=\"https:\/\/positiveexperience.org\/train-with-us\/certification-programs\/hope-informed-organizational-certification\/\">HOPE-Informed Organization Certification<\/a> program work with a <a href=\"https:\/\/positiveexperience.org\/train-with-us\/find-a-local-trainer\/\">HOPE Champion(s<\/a>) and the <a href=\"https:\/\/positiveexperience.org\/about-us\/team\/\">HOPE National Resource Center team<\/a> to dive deep into their current organizational design. The program guides organizations through the HOPE framework implementation process beginning with a self-assessment of their current policies and practices. To create impactful change, organizations need to examine their existing practices to understand what is going well and what needs to be improved. We have seen organizations learn new insights from their self-assessment and prioritize their changes differently than they had initially planned.<\/p>\n<p>By becoming certified, HOPE-Informed organizations work with the HOPE National Resource Center team to lift their existing barriers to PCEs and create impactful changes for families, communities, and staff. Becoming a HOPE-Informed Organization help increase staff retention and job satisfaction by shifting the focus from a negative one to a positive one, which in turn builds closer relationships with those you serve and creates a more positive work environment. Through these changes, organizations can increase access to each of the <a href=\"https:\/\/positiveexperience.org\/resource\/the-four-building-block-of-hope\/\">Four Building Blocks of HOPE<\/a>, which the HOPE framework centers around. These Building Blocks, or key types of PCEs, are <span style=\"font-weight: 400;\">safe and supportive relationships that are critical for children to develop into healthy, resilient adults; safe, stable, equitable environments to live, learn, and play; opportunities for social and civic engagement to develop a sense of belonging; and opportunities for emotional growth<\/span>[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[vc_column_text]\n<h2>Creating impact using the Four Building Blocks of HOPE<\/h2>\n[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><figure class=\"vcex-image vcex-module\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"1200\" height=\"300\" src=\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2023\/08\/Four-Building-Blocks-of-HOPE.png\" class=\"vcex-image-img wpex-align-middle\" alt=\"Four Building Blocks of HOPE\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2023\/08\/Four-Building-Blocks-of-HOPE.png 1200w, https:\/\/positiveexperience.org\/wp-content\/uploads\/2023\/08\/Four-Building-Blocks-of-HOPE-300x75.png 300w, https:\/\/positiveexperience.org\/wp-content\/uploads\/2023\/08\/Four-Building-Blocks-of-HOPE-1024x256.png 1024w, https:\/\/positiveexperience.org\/wp-content\/uploads\/2023\/08\/Four-Building-Blocks-of-HOPE-768x192.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/div><\/figure><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[vc_column_text css=&#8221;&#8221;]\n<h3>Relationships<\/h3>\n<p>Interactions between your organization and the community you serve matter. When your providers or staff members spend more time interacting with children, youth, and families, your organization creates space where meaningful questions can be asked and the families&#8217; needs are heard. Trust is created through positive relationship building. Children and families can feel like your organization cares about their needs and health.<\/p>\n<h3>Environment<\/h3>\n<p>When your organization prioritizes making its physical space intentional and representative of the community, children and families can feel welcomed and safe. The physical space is often the first impression a child and family will have on your organization.<\/p>\n<h3>Engagement<\/h3>\n<p>Community feedback is a crucial step in the decision-making process for any children- and family-serving organization. Intentional times and spaces for family and community members to give their input allow them to feel valued and heard. Together, both your organization and community members can update or introduce new practices that not only serve your own goals but also the community\u2019s interests and needs.<\/p>\n<h3>Emotional Growth<\/h3>\n<p>Children feel important and develop a sense of mattering when a staff member or provider shows that they are trying to get to know them and hear what they are sharing. This includes conversations addressing the child and family\u2019s concerns or needs as well as celebrating their inner strengths. This leads to a more holistic understanding of each other.[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><a href=\"https:\/\/positiveexperience.org\/train-with-us\/certification-programs\/hope-informed-organizational-certification\/\" class=\"vcex-button theme-button inline\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\">Become a HOPE-Informed organization<\/span><\/a> [\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Current organizational practices and policies could be creating barriers to meaningful family and community feedback.<\/p>\n","protected":false},"author":13,"featured_media":23757,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[274,266,312,265,83],"post_series":[],"class_list":["post-23758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-four-building-blocks","tag-hope-framework","tag-organizational-implementation","tag-positive-childhood-experiences","tag-training","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Increasing positive childhood experiences from family and community feedback | Tufts Hope<\/title>\n<meta name=\"description\" content=\"Current organizational practices and policies could be creating barriers to meaningful family and community feedback.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Increasing positive childhood experiences from family and community feedback | Tufts Hope\" \/>\n<meta property=\"og:description\" content=\"Current organizational practices and policies could be creating barriers to meaningful family and community feedback.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/\" \/>\n<meta property=\"og:site_name\" content=\"Tufts Hope\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-29T19:11:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-18T15:35:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Laura Gallant\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@HOPETuftsMC\" \/>\n<meta name=\"twitter:site\" content=\"@HOPETuftsMC\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Laura Gallant\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/\"},\"author\":{\"name\":\"Laura Gallant\",\"@id\":\"https:\/\/positiveexperience.org\/#\/schema\/person\/96bb9da29f4616c718e8de680d14761c\"},\"headline\":\"Increasing positive childhood experiences from family and community feedback\",\"datePublished\":\"2024-04-29T19:11:03+00:00\",\"dateModified\":\"2025-12-18T15:35:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/\"},\"wordCount\":718,\"publisher\":{\"@id\":\"https:\/\/positiveexperience.org\/#organization\"},\"image\":{\"@id\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg\",\"keywords\":[\"Four Building Blocks\",\"HOPE framework\",\"Organizational implementation\",\"Positive childhood experiences\",\"Training\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/\",\"url\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/\",\"name\":\"Increasing positive childhood experiences from family and community feedback | Tufts Hope\",\"isPartOf\":{\"@id\":\"https:\/\/positiveexperience.org\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg\",\"datePublished\":\"2024-04-29T19:11:03+00:00\",\"dateModified\":\"2025-12-18T15:35:29+00:00\",\"description\":\"Current organizational practices and policies could be creating barriers to meaningful family and community feedback.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#primaryimage\",\"url\":\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg\",\"contentUrl\":\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg\",\"width\":900,\"height\":675,\"caption\":\"Father with child on his back and mother holding the child\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/positiveexperience.org\/#website\",\"url\":\"https:\/\/positiveexperience.org\/\",\"name\":\"Tufts Hope\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/positiveexperience.org\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/positiveexperience.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/positiveexperience.org\/#organization\",\"name\":\"Tufts Hope\",\"url\":\"https:\/\/positiveexperience.org\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/positiveexperience.org\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2021\/09\/Tufts-Hope-Logo-Retina.png\",\"contentUrl\":\"https:\/\/positiveexperience.org\/wp-content\/uploads\/2021\/09\/Tufts-Hope-Logo-Retina.png\",\"width\":400,\"height\":190,\"caption\":\"Tufts Hope\"},\"image\":{\"@id\":\"https:\/\/positiveexperience.org\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/HOPETuftsMC\",\"https:\/\/www.linkedin.com\/company\/hope-healthy-outcomes-from-positive-experiences\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/positiveexperience.org\/#\/schema\/person\/96bb9da29f4616c718e8de680d14761c\",\"name\":\"Laura Gallant\",\"url\":\"https:\/\/positiveexperience.org\/author\/lgallant\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Increasing positive childhood experiences from family and community feedback | Tufts Hope","description":"Current organizational practices and policies could be creating barriers to meaningful family and community feedback.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/","og_locale":"en_US","og_type":"article","og_title":"Increasing positive childhood experiences from family and community feedback | Tufts Hope","og_description":"Current organizational practices and policies could be creating barriers to meaningful family and community feedback.","og_url":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/","og_site_name":"Tufts Hope","article_published_time":"2024-04-29T19:11:03+00:00","article_modified_time":"2025-12-18T15:35:29+00:00","og_image":[{"width":900,"height":675,"url":"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg","type":"image\/jpeg"}],"author":"Laura Gallant","twitter_card":"summary_large_image","twitter_image":"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg","twitter_creator":"@HOPETuftsMC","twitter_site":"@HOPETuftsMC","twitter_misc":{"Written by":"Laura Gallant","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#article","isPartOf":{"@id":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/"},"author":{"name":"Laura Gallant","@id":"https:\/\/positiveexperience.org\/#\/schema\/person\/96bb9da29f4616c718e8de680d14761c"},"headline":"Increasing positive childhood experiences from family and community feedback","datePublished":"2024-04-29T19:11:03+00:00","dateModified":"2025-12-18T15:35:29+00:00","mainEntityOfPage":{"@id":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/"},"wordCount":718,"publisher":{"@id":"https:\/\/positiveexperience.org\/#organization"},"image":{"@id":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#primaryimage"},"thumbnailUrl":"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg","keywords":["Four Building Blocks","HOPE framework","Organizational implementation","Positive childhood experiences","Training"],"articleSection":["Blog"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/","url":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/","name":"Increasing positive childhood experiences from family and community feedback | Tufts Hope","isPartOf":{"@id":"https:\/\/positiveexperience.org\/#website"},"primaryImageOfPage":{"@id":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#primaryimage"},"image":{"@id":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#primaryimage"},"thumbnailUrl":"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg","datePublished":"2024-04-29T19:11:03+00:00","dateModified":"2025-12-18T15:35:29+00:00","description":"Current organizational practices and policies could be creating barriers to meaningful family and community feedback.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/positiveexperience.org\/blog\/using-family-and-community-feedback-to-increase-access-to-pces\/#primaryimage","url":"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg","contentUrl":"https:\/\/positiveexperience.org\/wp-content\/uploads\/2024\/04\/Family-and-Community-feedback.jpg","width":900,"height":675,"caption":"Father with child on his back and mother holding the child"},{"@type":"WebSite","@id":"https:\/\/positiveexperience.org\/#website","url":"https:\/\/positiveexperience.org\/","name":"Tufts Hope","description":"","publisher":{"@id":"https:\/\/positiveexperience.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/positiveexperience.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/positiveexperience.org\/#organization","name":"Tufts Hope","url":"https:\/\/positiveexperience.org\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/positiveexperience.org\/#\/schema\/logo\/image\/","url":"https:\/\/positiveexperience.org\/wp-content\/uploads\/2021\/09\/Tufts-Hope-Logo-Retina.png","contentUrl":"https:\/\/positiveexperience.org\/wp-content\/uploads\/2021\/09\/Tufts-Hope-Logo-Retina.png","width":400,"height":190,"caption":"Tufts Hope"},"image":{"@id":"https:\/\/positiveexperience.org\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/HOPETuftsMC","https:\/\/www.linkedin.com\/company\/hope-healthy-outcomes-from-positive-experiences\/"]},{"@type":"Person","@id":"https:\/\/positiveexperience.org\/#\/schema\/person\/96bb9da29f4616c718e8de680d14761c","name":"Laura Gallant","url":"https:\/\/positiveexperience.org\/author\/lgallant\/"}]}},"_links":{"self":[{"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/posts\/23758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/comments?post=23758"}],"version-history":[{"count":4,"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/posts\/23758\/revisions"}],"predecessor-version":[{"id":31555,"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/posts\/23758\/revisions\/31555"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/media\/23757"}],"wp:attachment":[{"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/media?parent=23758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/categories?post=23758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/tags?post=23758"},{"taxonomy":"post_series","embeddable":true,"href":"https:\/\/positiveexperience.org\/wp-json\/wp\/v2\/post_series?post=23758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}